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ABOUT US

About us

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GTC/Returns

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Affiliate Program

About us

Important addresses and contacts:

Email: info@fashionwear24.ch
General questions and questions concerning delivery and shipment.

Service and Order Hotline during office hours
0840 24 00 24 (local tariff within Switzerland)

Prefix Switzerland
0041 (without the following zero)

The business model fashionwear24.ch is implemented by the company Protexa Online AG. Protexa Online AG belongs to the Mode Bayard group.

Our VAT number:
658.094
Our company number in the commercial register:
CH-100.3.787.021-3

Our banking account:
Account number 01-07-543986-01 on the name of Protexa Online AG, Lucerne
IBAN: CH43 0077 8010 7543 9860 1
Bank: Luzerner Kantonalbank, Lucerne
Clearing number: 778
Postaccount of the Luzerner Kantonalbank (for Postaccount-Holder): 60-41-2
SWIFT-Code: LUKBCH2260A

Important services like design or logistics are provided by our partners, who make the realisation of fashionwear24.ch's vision possible.

Design partner: www.rapgraphics.ch

RAPGRAPHICS defines identity - especially one's own identity. RAPGRAPHICS designs in a caring, captivating, and catchy manner. RAPGRAPHICS has character and shows it. Yet RAPGRAPHICS also means being direct and precise - from corporate identity to web design. They always attract attention and focus on the extraordinary. Not least in importance, they concern partnership.


Our logistics partner is the Swiss Distribution Center in Entlebuch. They share the same passion as we do in the mail order business; and we are fortunate to have found such motivated and involved logistics partner.

Returns

We offer our customers in Switzerland two return channels:

New for fashionwear24.ch: Päckli Point

Flexible, inexpensive, reliable - use one of more than 700 Päckli Points in your vicinity for your returns. There you can:
  • easily deliver your returned goods during the longer openings hours (sometimes at weekends too).
  • send every parcel ? regardless of the size ? at the same unbeatable price of CHF 3.90.
  • feel confident that your returns always arrive well in cooperation with our partner Valora.

The Päckli Point - only in selected branches of:

    

Sales network point of the kiosks, where the returned goods can be given back.

Swiss Post

Letters (Prices) and parcels (economy at CHF 7.00, Prices) can be sent from more than 1800 post rooms in Switzerland.


Address for customer returns:
fashionwear24
Schweizer Versandzentrum AG
Blumattstrasse 7
CH-6161 Entlebuch (Switzerland)

Address for other correspondence:
fashionwear24
Protexa Online AG
Versandzentrum
Neuengass-Passage 2
CH-3011 Bern (Switzerland)




Membership

fashionwear24.ch is a member of the Verbandes des Schweizerischen Versandhandels VSV.

Free delivery from CHF 60.-
5% Bonuscredit
10% quantity discount
Simple return service
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BRANDS AT FASHIONWEAR24

A
Ana Alcazar
Anita
Anita Active
Arena
Aubade
B
Banana Moon
BASEFIELD
Björn Borg
Björn Daehlie
BOSS Orange
bruno banani
Buff
Bula
C
Calida
Calvin Klein
Camano
Camel Active
CamelBak
CECIL
Chantelle
Chaskee
Chiemsee
Clarina
Cleo
Craft
D
Daniel Hechter
DEICHGRAF
DIM
Doris Streich
Dreamgirl
E
Eco bamboo
edc by esprit
Esprit
Esprit Sports
F
Falke
Frank Walder
H
HANRO
Helly Hansen
Hilfiger Denim
Hom
I
Icebreaker
ISA bodywear
iXS
J
Jack Wolfskin
Jack&Jones Vintage
Jeton
Jockey
L
Lahco
Löffler
M
Maison Scotch
Man Store
Marc O'Polo
Masquerade
Mexx
Mey
N
Nike
O
Odlo
Olaf Benz
OLYMP
P
Panache Superbra
Passionata
Pearl Izumi
Pepe
Puma
Puma Bodywear
Puma Socks
R
Rosa Faia
Rudy Project
S
s.Oliver
Sassa
Schiesser
Scotch&Soda
SKINS
Skiny
Sloggi
Speedo
Street One
T
Tom Tailor
Triumph
U
Under Armour
V
Valisere
Venice Beach
Vera Mont
Vouchers
X
X Socks
X-BIONIC
Z
ZAIDA
Zimmerli
FASHIONWEAR24
fashionwear24.ch is the largest Swiss Internet platform for fashion, lingerie / underwear and functional sportswear and represents over 150 brands that complement each other and present a well-rounded and diverse range.

Only those branded products have been included in the product range that guarantee to have a good price/performance ratio.

You get a comprehensive selection of top brand products in the areas of women's and men's fashion, swimwear, night dresses, socks / stockings, underwear, sports outfits from 60 CHF, free of forwarding costs.

You can find all the brands at discounted prices in our outlet shop, of course, exempt from postage for orders from 60 CHF. Forget about the shop opening times and enjoy a quick, stress-free, customer-oriented and convenient shopping right at your home. For your online shopping, we offer you great features such as 3D views, catwalk movies and outfit pictures.

In addition, we reward customer loyalty! After you have paid the bill, we credit you for a bonus of 5% on your customer account on all regular items (i.e. without promotion and sales). For the repeat purchase on this customer account, this bonus will be deducted from the amount of the invoice on items at regular prices

You shall feel at ease in the selection of payment, so we offer the traditional invoice along with the convenient credit card and PayPal payment.

Our extensive customer service also includes optimized delivery formats, the data security on our homepage, the return service as well as the quantity discount for 10 units and the gift service.
ADVANTAGES
the best quality for the best price free worldwide delivery (from CHF 60) bonus system with up to 5% discount quantity discount pay by invoice within Switzerland letterbox sized packages simple return service gift service large product range
MEMBERSHIP
fashionwear24.ch is a member of the Verbandes des Schweizerischen Versandhandels VSV.

PAYMENT METHOD
Invoice VISA American Express MasterCard PayPal